Tracey Bridges has a lifelong interest in helping individuals integrate technological efficiency and mastery into their everyday home and work lives.
She has taught technology-related classes to individuals across the lifespan - from kindergarteners to senior citizens - helping them gain better understanding, increase their skills, and become more confident.
After working in Information Systems for over 15 years, Tracey decided to take that experience and combine it with a degree in Human Development and Family Studies. She researched technology use from various aspects (race, gender, age, socio-economic status) and explored how technology impacts parents and children, communities, and the workplace. She received both a Bachelor's ('06) and Master's ('09) degree from the University of North Carolina at Greensboro and c0-published several times in prominent professional journals.
Tracey's vast teaching experience includes leading Microsoft Windows and Office workshops at the business and community college level and for public housing residents. She was the Santa Claus teacher at Hunter Elementary School where she taught computer skills to kindergarten through 6th grade students--all kids loved "Miss Bridges" and computer class. Most recently, Tracey traveled extensively from Alaska to the Grand Cayman Islands training public safety software to police and sheriffs' departments and jails. She is a certified consultant through the Association of Training & Development.
Tracey's day-to-day interactions with individuals from across the country have confirmed to her that while users have an idea of what they are supposed to do with technology, they haven't really mastered it. Much of what they know has evolved from a "best you can do" approach and a lot of make-do techniques. She developed the SMART Approach to Digital Productivity as a way to help users get the most out of the technology they use.